Onsite Customer Support Associate (Temp) – Falls Church

LHH; Falls Church (VA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Short-term disability

401K plan

Commuter benefits

Paid Sick Leave

Holiday pay

Job summary

LHH is partnering with a client in Falls Church, VA to hire a Customer Support Assistant for the on-site Customer Success team. This ongoing temporary role focuses on delivering timely solutions, clear communication, and high-quality experiences for a portfolio of clients.

You will work closely with Customer Success Managers and internal teams, serving as a daily contact and ensuring smooth resolution of inquiries while maintaining a professional, service-oriented mindset.

Qualifications

• High school diploma or equivalent.
• Strong computer skills and ability to learn CRM and software systems.
• Commitment to delivering excellent customer service and problem solving.
• Effective written and verbal communication; reliable team player.

Responsibilities

• Serve as a daily point of contact for assigned customers.
• Respond to inquiries, troubleshoot issues, and resolve customer concerns efficiently.

Skills

CRM systems

Customer service

Communication skills

Problem solving

Team oriented

Education

High school diploma or equivalent

Tools

CRM software

Job description

LHH is partnering with a client in Falls Church, VA to hire a Customer Support Assistant for the on-site Customer Success team. This ongoing temporary role focuses on delivering timely solutions, clear communication, and high-quality experiences for a portfolio of clients.

You will work closely with Customer Success Managers and internal teams, serving as a daily contact and ensuring smooth resolution of inquiries while maintaining a professional, service-oriented mindset.