Onsite Customer Success Manager - Drive Adoption & Growth

Antera Software USA, Inc.; Plano (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Comprehensive medical, dental, and vision insurance

401(k) matching

Paid Time Off (PTO)

Training and professional development budget

Job summary

Antera Software USA, Inc. in Plano, TX is seeking an entry-level Customer Success Manager to manage a portfolio of ERP & Webstore customers. This consultative role focuses on customer adoption and retention, ensuring clients effectively utilize the software to enhance their business operations.

The candidate will bridge technical functionality with business results, requiring strong communication skills and a problem-solving mindset. Competitive salary and benefits are offered, along with opportunities for professional growth.

Qualifications

• Exceptional verbal and written communication skills.
• Ability to work onsite at Plano, TX headquarters.
• 1–2 years of experience in a customer-facing role is preferred.

Responsibilities

• Manage a portfolio of Antera ERP & Webstore customers.
• Use data-driven insights to monitor account usage.
• Act as a business consultant for workflow optimization.

Skills

Communication

Problem-Solving

Tech Savvy

Education

Bachelor's degree in Business, Communications, IT, or related field

Tools

CRM software (e.g., Salesforce, HubSpot)

Job description

Antera Software USA, Inc. in Plano, TX is seeking an entry-level Customer Success Manager to manage a portfolio of ERP & Webstore customers. This consultative role focuses on customer adoption and retention, ensuring clients effectively utilize the software to enhance their business operations.

The candidate will bridge technical functionality with business results, requiring strong communication skills and a problem-solving mindset. Competitive salary and benefits are offered, along with opportunities for professional growth.