Enterprise Customer Success Manager: Adoption & Renewals
AtomMatrix
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Job summary
Atom Matrix Innovation LLC in Phoenix seeks a customer-success oriented professional to own a portfolio of enterprise accounts after go-live, driving adoption, protecting and growing relationships, and steering renewals.
The role requires translating customer goals into platform usage via APIs and integrations, collaborating with engineering, spotting expansion opportunities, and coordinating cross-functional teams in North America.
Responsibilities
- Own a portfolio of enterprise accounts post-go-live.
- Translate customer goals into platform usage with APIs and integrations.
Job description
Atom Matrix Innovation LLC in Phoenix seeks a customer-success oriented professional to own a portfolio of enterprise accounts after go-live, driving adoption, protecting and growing relationships, and steering renewals.
The role requires translating customer goals into platform usage via APIs and integrations, collaborating with engineering, spotting expansion opportunities, and coordinating cross-functional teams in North America.
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