Onsite Customer Success & Account Manager

Ultimate Staffing Services; BLOOMINGTON (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Direct Hire

Full-Time

Onsite work

Mon-Fri schedule

Job summary

Ultimate Staffing Services in Bloomington, MN seeks a Customer Account Manager to serve as the primary liaison between customers, carriers, and internal teams, driving a positive experience and coordinating cross-functional efforts for service excellence.

The role requires 3+ years in customer success/account management, strong communication skills, and ability to resolve issues across departments. Onsite, full-time, Monday–Friday, with a salary of USD 65,000–USD 75,000 per year.

Qualifications

• 3+ years in customer success, account management, or related roles.
• Strong relationship-building and communication skills.
• Experience resolving customer issues and guiding cross-functional teams.

Responsibilities

• Serve as primary point of contact for assigned customer accounts.
• Build and maintain strong customer relationships through proactive communication.
• Respond to inquiries and service-related issues promptly.
• Coordinate with internal teams to resolve escalated issues.
• Track account activity and identify opportunities to improve satisfaction.
• Support onboarding and implementation activities as needed.

Skills

Relationship-building

Communication

Account management

Customer success

Tools

Microsoft Excel

Job description

Ultimate Staffing Services in Bloomington, MN seeks a Customer Account Manager to serve as the primary liaison between customers, carriers, and internal teams, driving a positive experience and coordinating cross-functional efforts for service excellence.

The role requires 3+ years in customer success/account management, strong communication skills, and ability to resolve issues across departments. Onsite, full-time, Monday–Friday, with a salary of USD 65,000–USD 75,000 per year.