Onsite Customer Account & Order Specialist

Ultimate Staffing; Buford (GA); On-site; USD 22,000 - 31,000; Full time

Job summary

Ultimate Staffing in Buford, GA is seeking a Customer Account Representative to support a growing organization onsite. You will handle customer calls, emails, and inquiries with professionalism. You will manage order status, returns, and shipments, while collaborating with customers, dealers, and internal teams.

Strong communication and attention to detail are essential. This full-time, onsite role offers stability, a team environment, and opportunities to develop product knowledge and

Qualifications

• High School Diploma or GED.
• Strong communication and attention to detail.
• Proficiency with Microsoft Office.
• Ability to pass a pre-employment background check and drug screen.

Responsibilities

• Respond to customer calls, emails, and inquiries promptly and professionally.
• Provide accurate product information using catalogs and website tools.
• Manage order status requests and electronic order inquiries.
• Process returns, credits, factory chargebacks, and return authorizations.
• Coordinate order changes, cancellations, and updates.
• Research and resolve customer concerns with urgency.
• Support showroom visitors and assist with inventory accuracy.

Skills

Customer service

Communication

Problem solving

Detail-oriented

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Ultimate Staffing in Buford, GA is seeking a Customer Account Representative to support a growing organization onsite. You will handle customer calls, emails, and inquiries with professionalism. You will manage order status, returns, and shipments, while collaborating with customers, dealers, and internal teams.

Strong communication and attention to detail are essential. This full-time, onsite role offers stability, a team environment, and opportunities to develop product knowledge and