Onsite Customer Service Specialist — Elkhart

CFS; Elkhart (IN); On-site; USD 36,000 - 38,000; Full time

Job summary

CFS in Elkhart, IN is seeking a Customer Service Representative to join our 100% onsite team. You will respond to inquiries by phone, email, and in person, and maintain accurate customer records in our systems.

We value strong communication, multitasking ability, and attention to detail. Bilingual candidates are encouraged, with starting pay based on qualifications in a stable office environment.

Qualifications

• Previous customer service, administrative, or office experience preferred.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and computer-based systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Respond to customer inquiries by phone, email, and in person.
• Provide accurate information and resolve customer questions and concerns.
• Enter and maintain customer information within company systems.
• Process documentation and ensure records are accurate and up to date.
• Coordinate with internal departments to resolve issues and provide exceptional service.

Skills

Customer service experience

Strong communication

Interpersonal skills

Multitasking

Organizational skills

Tools

Microsoft Office

Job description

CFS in Elkhart, IN is seeking a Customer Service Representative to join our 100% onsite team. You will respond to inquiries by phone, email, and in person, and maintain accurate customer records in our systems.

We value strong communication, multitasking ability, and attention to detail. Bilingual candidates are encouraged, with starting pay based on qualifications in a stable office environment.