Customer Service & Logistics Specialist — Growth & Benefits

Worldwide Foam; Elkhart (IN); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Bonus structure

Health insurance

Dental

Vision

PTO

401(k) with match

Disability insurance

Life insurance

Professional development

Job summary

Worldwide Foam in Elkhart, IN is hiring a full-time Customer Service Representative. You will work with sales, warehouse, and procurement to ensure orders are fulfilled accurately while maintaining excellent customer relations.

Responsibilities include order processing, data entry, and tracking shipments, with emphasis on timely communication and problem-solving. The ideal candidate has familiarity with logistics concepts, strong communication, and proficiency in Microsoft 365.

Qualifications

• Experience in logistics or customer service preferred.
• Proven ability to manage orders and data entry accurately.
• Strong communication and interpersonal skills.

Responsibilities

• Serve as main contact for customers regarding shipping, product, and pricing needs.
• Coordinate with sales, warehouse, and procurement teams to fulfill orders.
• Process orders and track shipments to ensure on-time delivery.
• Maintain accurate shipping records and assist with logistics updates.

Skills

Logistics basics

Customer service

Microsoft 365

CRM systems

Attention to detail

Education

Associate degree

in logistics

Tools

CRM platforms

Logistics platforms

Microsoft Excel

Job description

Worldwide Foam in Elkhart, IN is hiring a full-time Customer Service Representative. You will work with sales, warehouse, and procurement to ensure orders are fulfilled accurately while maintaining excellent customer relations.

Responsibilities include order processing, data entry, and tracking shipments, with emphasis on timely communication and problem-solving. The ideal candidate has familiarity with logistics concepts, strong communication, and proficiency in Microsoft 365.