Customer Service Professional

CFS; Elkhart (IN); On-site; USD 36,000 - 38,000; Full time

Job summary

CFS in Elkhart, IN is seeking a Customer Service Representative to join our 100% onsite team. You will respond to inquiries by phone, email, and in person, and maintain accurate customer records in our systems.

We value strong communication, multitasking ability, and attention to detail. Bilingual candidates are encouraged, with starting pay based on qualifications in a stable office environment.

Qualifications

• Previous customer service, administrative, or office experience preferred.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and computer-based systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Respond to customer inquiries by phone, email, and in person.
• Provide accurate information and resolve customer questions and concerns.
• Enter and maintain customer information within company systems.
• Process documentation and ensure records are accurate and up to date.
• Coordinate with internal departments to resolve issues and provide exceptional service.

Skills

Customer service experience

Strong communication

Interpersonal skills

Multitasking

Organizational skills

Tools

Microsoft Office

Job description

Customer Service Representative

Location: Elkhart, IN (100% Onsite)
Work Hours: Monday-Friday
Salary: $36,400 - $38,480 annually

Why You'll Love This Opportunity

• Beautiful, modern office environment
• Friendly and supportive team culture
• Stable organization with long-term opportunities
• Opportunity to interact with and assist customers daily
• Collaborative workplace with strong leadership support
• Fast-paced role that keeps your day engaging and rewarding

Key Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Provide accurate information and resolve customer questions and concerns
• Enter and maintain customer information within company systems
• Process documentation and ensure records are accurate and up to date
• Coordinate with internal departments to resolve issues and provide exceptional serviceSupport daily administrative and operational functions as needed

Qualifications

• Previous customer service, administrative, or office experience preferred
• Strong communication and interpersonal skills
• Proficiency with Microsoft Office and computer-based systems
• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail and organizational skills
• Bilingual candidates are encouraged to apply

Work Environment

• 100% onsite position in Elkhart, IN
• Professional office setting
• Team-oriented and collaborative culture
• Beautiful facility with a fun, welcoming atmosphere
• Opportunity to work alongside an experienced and supportive team

Compensation is based on qualifications, with bilingual candidates eligible for higher starting pay. #INSEP2026