Onsite Customer Service & Sales Support Specialist

Jsicabinetry; Fall River (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

STD/LTD Insurance

Accident Insurance

Cancer Insurance

Critical Illness Insurance

401k matching

Job summary

JSI Cabinetry in Fall River, MA is seeking a Customer Service Representative to handle inquiries and support the sales team. The role involves responding to customer complaints and providing solutions.

Ideal candidates will have excellent communication and organizational skills, with experience in a fast-paced environment. Attractive benefits include medical, dental, vision insurance, and a 401k matching program.

Qualifications

• Excellent verbal and written communication skills.
• Strong phone communication skills.
• Ability to function well in a high-paced and stressful environment.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and/or chat.
• Handle customer complaints and provide appropriate solutions.
• Generate sales leads and provide sales support.

Skills

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Strong phone communication skills

Excellent organizational skills and attention to detail

Excellent time management skills

Strong analytical and problem-solving skills

Ability to adapt to different personalities

Tools

Microsoft Office Suite

Job description

JSI Cabinetry in Fall River, MA is seeking a Customer Service Representative to handle inquiries and support the sales team. The role involves responding to customer complaints and providing solutions.

Ideal candidates will have excellent communication and organizational skills, with experience in a fast-paced environment. Attractive benefits include medical, dental, vision insurance, and a 401k matching program.