On-Site Bilingual Customer Service & Sales Rep (Spanish)

Thompsonga; Denver (CO); Presencial; USD 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401k

Paid time off

Daily Pay

Training programs

Recognition program

Quarterly bonus potential

Maternity and parental leave

Tuition reimbursement

Descripción de la vacante

ThompsonGas in Denver, CO is hiring a Customer Service Representative - Spanish Preferred - On Site to handle inbound/outbound calls, data entry, and support customer retention and acquisition.

The role requires a degree or equivalent, 3+ years in customer service, and the ability to upsell in a fast-paced environment; on-site with OT/weekends during busy season. Benefits include medical, dental, vision, 401k, and more.

Formación

• Degree or equivalent experience required.
• 3+ years of Customer Service experience (Call center experience preferred).
• Sales experience strongly preferred; ability to upsell products in a highly competitive environment.
• Previous experience with CARGAS and MPX systems preferred, but not required.
• Excellent written and verbal communication skills to develop positive rapport with customers.
• Excellent computer skills including Microsoft Office and data entry skills.
• Ability to organize, multitask and prioritize assignments in a fast-paced environment.
• High level of ownership and accountability for resolving customer problems professionally.

Responsabilidades

• Handle inbound and outbound sales and customer support calls.
• Data entry and updating customer accounts in CARGAS and MPX systems.
• Provide accurate information on customer order status and billing inquiries.
• Upsell products where appropriate and raise potential business leads.

Conocimientos

Customer service

Call center

Sales experience

Upselling

Educación

Degree or equivalent experience

Herramientas

CARGAS

MPX systems

Microsoft Office

Descripción del empleo

ThompsonGas in Denver, CO is hiring a Customer Service Representative - Spanish Preferred - On Site to handle inbound/outbound calls, data entry, and support customer retention and acquisition.

The role requires a degree or equivalent, 3+ years in customer service, and the ability to upsell in a fast-paced environment; on-site with OT/weekends during busy season. Benefits include medical, dental, vision, 401k, and more.