Onsite Customer Service Rep - Impactful in Knoxville

ResultsCX; Tennessee; On-site; USD 19,000 - 25,000; Full time

Job summary

ResultsCX in Knoxville, TN is seeking an Onsite Customer Service Representative to join our local office. You will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, and new account setups.

This role rewards practical problem-solving and community impact, with pay rates starting at $14/hour in training and varying by program fit. Applicants should have a high school diploma or GED, typing speed of 25 wpm, and the ability to work

Qualifications

• High school diploma or GED required.
• Typing speed of 25 words per minute.
• Ability to toggle between multiple systems while communicating with customers.
• Open availability 7 days a week.

Responsibilities

• Handle inbound and outbound calls to assist customers with account updates, billing questions, and service inquiries.
• Assist with new account setups and related tasks.
• Provide reliable customer support with patience and clarity.

Skills

Typing 25 wpm

Customer communication

Multi-system navigation

Education

High school diploma or GED

Tools

CRM software

Multi-system access

Job description

ResultsCX in Knoxville, TN is seeking an Onsite Customer Service Representative to join our local office. You will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, and new account setups.

This role rewards practical problem-solving and community impact, with pay rates starting at $14/hour in training and varying by program fit. Applicants should have a high school diploma or GED, typing speed of 25 wpm, and the ability to work