Onsite Customer Service Rep - Impactful in Knoxville

ResultsCX; Tennessee; Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

ResultsCX in Knoxville, TN is seeking an Onsite Customer Service Representative to join our local office. You will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, and new account setups.

This role rewards practical problem-solving and community impact, with pay rates starting at $14/hour in training and varying by program fit. Applicants should have a high school diploma or GED, typing speed of 25 wpm, and the ability to work

Qualifications

• High school diploma or GED required.
• Typing speed of 25 words per minute.
• Ability to toggle between multiple systems while communicating with customers.
• Open availability 7 days a week.

Responsabilités

• Handle inbound and outbound calls to assist customers with account updates, billing questions, and service inquiries.
• Assist with new account setups and related tasks.
• Provide reliable customer support with patience and clarity.

Connaissances

Typing 25 wpm

Customer communication

Multi-system navigation

Formation

High school diploma or GED

Outils

CRM software

Multi-system access

Description du poste

ResultsCX in Knoxville, TN is seeking an Onsite Customer Service Representative to join our local office. You will handle inbound and outbound calls to assist customers with account updates, billing questions, service inquiries, and new account setups.

This role rewards practical problem-solving and community impact, with pay rates starting at $14/hour in training and varying by program fit. Applicants should have a high school diploma or GED, typing speed of 25 wpm, and the ability to work