Onsite CS Representative – Growth, PTO & Benefits

Talentify; Sparta (TN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Paid time off and holidays

Career growth and development opportun

Flexible work schedule

Job summary

Talentify is seeking a proactive Customer Service Representative to join our team in Tennessee. You will handle inquiries via phone, email, and other channels, resolve issues, process requests, and maintain accurate records to ensure a positive customer experience.

The role emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced environment. This contract-to-hire position is onsite in Chattanooga/Sparta, offers competitive pay, benefits, and

Qualifications

• 1+ years of customer service, administrative support, or related experience.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Outlook, Word, and Excel).
• Excellent organization, problem-solving, and multitasking abilities.
• Ability to work independently and as part of a team.
• Experience with CRM or customer management systems is preferred.

Responsibilities

• Respond to customer inquiries via phone, email, and other communication channels.
• Resolve customer concerns and provide timely, accurate solutions.
• Process customer requests, orders, and account updates.
• Maintain accurate customer records and documentation.
• Collaborate with internal departments to address customer needs and resolve issues.
• Follow up on outstanding requests to ensure customer satisfaction.
• Provide professional, courteous service while maintaining a customer-first mindset.

Skills

Strong verbal and writtencommunication

Microsoft Office proficiency

Organization and multitasking

Teamwork and independence

Education

Associate Degree

Tools

CRM software

Job description

Talentify is seeking a proactive Customer Service Representative to join our team in Tennessee. You will handle inquiries via phone, email, and other channels, resolve issues, process requests, and maintain accurate records to ensure a positive customer experience.

The role emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced environment. This contract-to-hire position is onsite in Chattanooga/Sparta, offers competitive pay, benefits, and