Onsite Customer Service Rep - Fast-Paced Transit Tech

Garnet River; Town of Amherst (NY); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Medical insurance

401(k)

Performance and attendance bonuses

Job summary

A technology company in ground transportation is looking for Customer Service Representatives in Amherst, NY. This temporary role involves assisting customers with fare media cards and accounts, requiring professional and courteous call support. Candidates should have a high school degree and 1-3 years of customer service experience. Pay is $17/hour with performance bonuses. Strong typing skills and familiarity with Microsoft Office are essential. This role demands 100% onsite presence and a positive attitude.

Qualifications

• 1-3 years experience in a Customer Service/Call Center.
• Ability to respond in a fast-paced environment.
• Willingness to work extended hours.

Responsibilities

• Answer all incoming fare media phone calls from customers.
• Process all fax and email inquiries.
• Perform all assigned tasks quickly and accurately.

Skills

Customer service skills

Team player

Positive attitude

Typing ability (40 WPM)

Proficient in Microsoft Office

Ability to work in high-volume situations

Education

High school degree or equivalent

Some college coursework preferred

Job description

A technology company in ground transportation is looking for Customer Service Representatives in Amherst, NY. This temporary role involves assisting customers with fare media cards and accounts, requiring professional and courteous call support. Candidates should have a high school degree and 1-3 years of customer service experience. Pay is $17/hour with performance bonuses. Strong typing skills and familiarity with Microsoft Office are essential. This role demands 100% onsite presence and a positive attitude.