Collections Account Rep – Growth & Impact

Firstsource; Town of Amherst (NY); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with matching

Paid Training

Monthly Incentives and Recognition Programs

PTO

Job summary

A leading customer service provider is seeking motivated Account Representatives in Amherst, NY. The role involves engaging with customers, handling calls, and meeting performance goals in a supportive environment. Ideal candidates will have customer service experience, strong communication skills, and a high school diploma. Benefits include medical insurance, 401(k) matching, and career advancement opportunities. Apply today to start building a rewarding future!

Qualifications

• At least 6 months of customer service or sales experience.
• Stable work history and a professional demeanor.
• Reliable, self-motivated, and goal-oriented.

Responsibilities

• Engage with customers to understand their financial situations.
• Handle inbound and outbound calls professionally.
• Meet performance goals related to call quality and collections.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Computer skills

Education

High school diploma or GED

Job description

A leading customer service provider is seeking motivated Account Representatives in Amherst, NY. The role involves engaging with customers, handling calls, and meeting performance goals in a supportive environment. Ideal candidates will have customer service experience, strong communication skills, and a high school diploma. Benefits include medical insurance, 401(k) matching, and career advancement opportunities. Apply today to start building a rewarding future!