Onsite Customer Service Pro - Ocala, FL | Flexible Schedule

Endicott Call Centers; Ocala (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

14 Days Paid Training

Mon-Fri 10am-6pm EST

Family Oriented Team

Flexible Schedule

PTO

Medical Vision and Dental

Company matching 401K plan

Employee Assistance Program

Short- and long-term disability

Life Insurance options

Job summary

Ansafone Contacts Centers, LLC in Ocala, FL is seeking a dedicated Customer Service Representative for onsite work. You will handle inbound and outbound calls, assist customers, and provide solutions in a fast-paced environment.

The role emphasizes teamwork, integrity, and a flexible schedule to support a diverse client base. The office offers paid training, a stable weekday schedule, and a family-oriented team culture.

Qualifications

• Must be able to work in Ocala, FL Office.
• High school diploma or GED required.
• Pass post-offer/background check and drug screen.
• Excellent computer skills in a Windows environment.
• Type 25–30 words per minute.
• Demonstrate integrity, honesty, and a strong work ethic.

Responsibilities

• Handle inbound and outbound calls to assist customers.
• Provide solutions and guidance to customer inquiries.
• Maintain accurate records and multitask in a fast-paced environment.
• Collaborate with the team in Ocala to meet service levels.

Skills

Communication skills

Typing speed 25-30 wpm

Customer service

Punctuality

Multitasking

Education

High school diploma or GED

Tools

Windows-based computers

Job description

Ansafone Contacts Centers, LLC in Ocala, FL is seeking a dedicated Customer Service Representative for onsite work. You will handle inbound and outbound calls, assist customers, and provide solutions in a fast-paced environment.

The role emphasizes teamwork, integrity, and a flexible schedule to support a diverse client base. The office offers paid training, a stable weekday schedule, and a family-oriented team culture.