Onsite Client Experience Specialist

Platinum Coastal Group; Cincinnati (OH); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Platinum Coastal Group is seeking an entry-level, on-site client service role focused on relationship-building and hands-on support. You will greet clients face-to-face, respond to routine questions, coordinate needs with internal teams, and help maintain strong ongoing relationships.

The ideal candidate is personable, dependable, coachable, and able to communicate professionally in a fast-moving environment. Related experience in retail, hospitality, or customer service may be helpful.

Formación

• Entry-level role focused on customer service and communication.
• Personable and dependable with the ability to communicate professionally.
• Experience in people-facing roles is helpful but not required.

Responsabilidades

• Welcome and assist clients face to face
• Respond to routine questions and service requests
• Coordinate client needs with internal teams
• Help maintain strong ongoing relationships

Conocimientos

entry-level

customer

customer service

Descripción del empleo

Platinum Coastal Group is seeking an entry-level, on-site client service role focused on relationship-building and hands-on support. You will greet clients face-to-face, respond to routine questions, coordinate needs with internal teams, and help maintain strong ongoing relationships.

The ideal candidate is personable, dependable, coachable, and able to communicate professionally in a fast-moving environment. Related experience in retail, hospitality, or customer service may be helpful.