Onsite Condo GM | Budget, Projects & Board Liaison

Associa; Washington (District of Columbia); On-site; USD 120,000 - 170,000; Full time

Job summary

Associa in Washington, DC seeks a General Manager to oversee a condominium community onsite. You will manage office, admin, maintenance projects, and capital improvements, serving as liaison among homeowners, the board, staff, and vendors.

Responsibilities include budgeting, financial reporting, RFPs, vendor management, scheduling maintenance, and coordinating board meetings. CMCA/AMS/PCAM certifications encouraged.

Qualifications

• 2+ years of community association management experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with homeowners.
• Willingness to obtain CMCA, AMS, or PCAM, company paid.
• Customer service driven and team oriented.
• Takes ownership and initiative with proactive communication and solutions to improve processes, create efficiencies, and reduce expenses.
• Ability to interpret financials and create budgets including Balance Sheet, Income Statement, Operating Expenses, and Reserves.
• Effective project management skills to prioritize and manage multiple projects and coordinate with all parties.
• Excellent communication skills (written and spoken) with conflict resolution techniques.

Responsibilities

• Implement Board policy and directives within the management agreement. Work with the board on strategic initiatives, policy governance and association projects.
• Walk and inspect the community; ensure the property is well maintained and rules are followed.
• Issue violation notices to homeowners and follow up for corrections.
• Meet and greet homeowners, Board members, contractors, and vendors.
• Research and respond to inquiries in person, by phone, and by email.
• Data entry and update in the database; track documents and information.
• Create and manage budgets; review financial reports and interpret key statements.
• Submit RFPs, manage bidding and vendor selection, and develop vendor relationships for capital projects.
• Prioritize maintenance requests and coordinate onsite work with vendors.
• Prepare board packages and coordinate monthly/annual board meetings.
• Create and send weekly communications to homeowners about maintenance, guidelines, and events.
• Assist homeowners with architectural review forms and Board decisions.

Skills

Customer service

Team oriented

Proactive communication

Budgeting

Conflict resolution

Project management

Education

CMCA

AMS

PCAM

Job description

Associa in Washington, DC seeks a General Manager to oversee a condominium community onsite. You will manage office, admin, maintenance projects, and capital improvements, serving as liaison among homeowners, the board, staff, and vendors.

Responsibilities include budgeting, financial reporting, RFPs, vendor management, scheduling maintenance, and coordinating board meetings. CMCA/AMS/PCAM certifications encouraged.