Onsite Computer Repair Technician | Fast-Paced IT Support

Riverside Technologies Inc; Wichita (KS); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, vision benefits

Paid holidays

Generous PTO

Job summary

Riverside Technologies, Inc. is seeking a Computer Repair Technician to provide onsite hardware and networking support. You will perform installs, moves, adds, and changes and deliver technical assistance for computer systems and hardware.

Applicants should have a high school diploma or GED and relevant certifications (A+, Cisco, HP) with travel willingness. A year of field service experience is preferred, and a valid driver’s license is required.

Qualifications

• High school diploma or GED required.
• A+, Cisco, and HP certifications highly desirable.
• Willingness to travel as required.
• 1 year in field service support role for hardware and networking preferred.
• Sense of urgency and reliable attendance.

Responsibilities

• Provide onsite hardware and networking support for desktops, laptops, and servers.
• Perform installs, moves, adds, and changes; test and inspect units for quality.
• Communicate repair steps, parts ordered, and estimated completion time to customers.
• Provide technical support for computer systems and hardware.
• Respond to customer emails seeking assistance.
• Run diagnostics and maintain computer systems performance.
• Install, modify, and repair computer hardware and software.
• Prioritize and review work orders to schedule daily tasks.
• Develop knowledge of operating standards, practices, and procedures.
• Perform inventory management.
• Other related duties as assigned.

Skills

Customer service

Education

High School Diploma or GED

A+ certification

Cisco certification

HP certification

Job description

Riverside Technologies, Inc. is seeking a Computer Repair Technician to provide onsite hardware and networking support. You will perform installs, moves, adds, and changes and deliver technical assistance for computer systems and hardware.

Applicants should have a high school diploma or GED and relevant certifications (A+, Cisco, HP) with travel willingness. A year of field service experience is preferred, and a valid driver’s license is required.