Onsite Community Manager: Resident Care & Operations

Horizon Land Co Llc; Mount Zion (MD); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Life insurance

Holidays and Paid time off

Commission and Bonus Pay

Job summary

Horizon Land Co Llc in Lothian, MD is seeking a motivated Community Manager to oversee daily operations of a 459-lot manufactured home community. You will work with the Assistant Community Manager and Maintenance Team to ensure resident satisfaction, safety, and well-maintained facilities, handling rent collection, inspections, and enforcement of community standards.

The ideal candidate communicates well, stays organized, and can manage multiple priorities while coordinating maintenance,

Qualifications

• Proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Familiarity with Fair Housing laws in assigned state and county.
• Self-motivated, organized and accountable.
• Ability to manage multiple priorities and coordinate projects.

Responsibilities

• Collect rent payments and prepare payments for deposits.
• Processes and issues lease documentation for new residents.
• Provides park rules, and other community literature to new residents.
• Issues notices including Late Notices, Balance Notices or other legally required notices.
• Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts.
• Enforce rules, issue violations, and ensure violations are remedied in a timely manner.
• Complete and upload all prospect cards and information into rent software.
• Follow up with prospective clients via phone and email.
• Process tenant applications and enter prospect information into tracking system.
• Run background checks on new residents.
• Show prospective residents’ homes available for sale.
• Address resident issues, record resident comments and seek to settle all non-monetary issues.
• Keep Manager apprised of appropriate resident relations information.
• Provide feedback and recommend improvements to assigned community.
• Act as the onsite contact for most 3rd party contractors, and applicants.
• Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained.
• Performs other related duties as assigned.

Skills

Microsoft Office Suite

Excellent communication

Organizational skills

Customer service

Self-motivated

On-site availability

Tools

Rent software

Computer software proficiency

Vendor coordination tools

Job description

Horizon Land Co Llc in Lothian, MD is seeking a motivated Community Manager to oversee daily operations of a 459-lot manufactured home community. You will work with the Assistant Community Manager and Maintenance Team to ensure resident satisfaction, safety, and well-maintained facilities, handling rent collection, inspections, and enforcement of community standards.

The ideal candidate communicates well, stays organized, and can manage multiple priorities while coordinating maintenance,