Onsite Community Manager — Property & Resident Relations

Horizon Land Co Llc; Fort Dodge (IA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Life insurance

Holidays and Paid time off

Commission and Bonus Pay

Job summary

Horizon Land Management in Fort Dodge, IA is seeking a Community Manager to oversee daily operations at our property. This full-time role handles rent collection, lease processing, resident communications, and coordinating maintenance with contractors.

The ideal candidate will be proficient with Microsoft Office, maintain strong organizational and communication skills, and stay compliant with Fair Housing laws. On-site work with occasional visits to vendors is expected.

Qualifications

• Proficiency in Microsoft Office Suite.
• Ability to learn and be proficient with operations system.
• Proficiency in using computer software.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Familiarity of Fair Housing laws in assigned state and county.
• Excellent customer service and interpersonal skills.
• Self Motivated
• Comfortable being hands on and being on your feet.

Responsibilities

• Collect rent payments and prepare payments for deposits.
• Processes and issues lease documentation for new residents.
• Provides park rules, and other community literature to new residents.
• Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices.
• Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts.
• Enforce rules, issue violations, and ensure violations are remedied in a timely manner.
• Complete and upload all prospect cards and information into rent software
• Follow up with prospective clients via phone and email.
• Process tenant applications and enter prospect information into tracking system.
• Run background checks on new residents.
• Show prospective residents' homes available for sale.
• Address resident issues, record resident comments and seek to settle all non-monetary issues.
• Keep Manager apprised of appropriate resident relations information.
• Provide feedback and recommend improvements to assigned community.
• Act as the onsite contact for most 3rd party contractors, and applicants
• Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained.
• Performs other related duties as assigned.

Skills

MS Office

Operations software

Computer software

Organizational skills

Communication skills

Fair Housing laws

Customer service

Self-motivation

Hands-on

Tools

Rent software

CRM software

Job description

Horizon Land Management in Fort Dodge, IA is seeking a Community Manager to oversee daily operations at our property. This full-time role handles rent collection, lease processing, resident communications, and coordinating maintenance with contractors.

The ideal candidate will be proficient with Microsoft Office, maintain strong organizational and communication skills, and stay compliant with Fair Housing laws. On-site work with occasional visits to vendors is expected.