Community Manager

Horizon Land Co Llc; Pleasantville (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with matching

Health Insurance

Life Insurance

Holidays and PTO

Commission and Bonus Pay

Job summary

Horizon Land Management in Pleasantville, IA, is seeking a Community Manager to oversee daily operations and resident relations at the assigned property. This full-time role requires coordinating rent processing, lease documentation, and communication with residents while ensuring park rules are followed and community standards are maintained.

Responsibilities include working with maintenance, handling notices and evictions if needed, and serving as the onsite point of contact for contractors.

Qualifications

• Proficiency in Microsoft Office Suite and ability to learn operations software.
• Excellent written and verbal communication skills.
• Familiarity with Fair Housing laws in the assigned state/county.
• Strong organizational skills and attention to detail.
• Customer service and interpersonal skills are essential.
• Self-motivated and comfortable being hands-on and on your feet.

Responsibilities

• Oversee daily operations of the assigned community.
• Serve as liaison between Horizon Land Management and residents.
• Collect rent payments and prepare deposit payments.
• Process lease documents for new residents.
• Provide resident communications and enforce park rules.
• Manage notices, evictions, and related court documents.
• Coordinate maintenance and onsite contractors.
• Record resident feedback and pursue issue resolution.
• Assist with tenant applications and background checks.

Skills

Microsoft Office

Operations systems

Computer software

Organizational skills

Written and verbal communication

Fair Housing knowledge

Customer service

Self motivation

Hands-on / on-your-feet

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Manager

Full Time Pleasantville, IA, US

8 days ago Requisition ID: 1360

The Community Manager is responsible for to overseeing and managing the daily operations, tasks and interactions within their assigned property. This position will also act as a liaison between the company and the community of residents by addressing resident issues and helping meet the needs of their community.

Job Duties for this role include:

• Collect rent payments and prepare payments for deposits
• Processes and issues lease documentation for new residents.
• Provides park rules, and other community literature to new residents.
• Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices.
• Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts.
• Enforce rules, issue violations, and ensure violations are remedied in a timely manner.
• Complete and upload all prospect cards and information into rent software
• Follow up with prospective clients via phone and email.
• Process tenant applications and enter prospect information into tracking system.
• Run background checks on new residents.
• Show prospective residents’ homes available for sale.
• Address resident issues, record resident comments and seek to settle all non-monetary issues.
• Keep Manager apprised of appropriate resident relations information.
• Provide feedback and recommend improvements to assigned community.
• Act as the onsite contact for most 3rd party contractors, and applicants
• Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained.
• Performs other related duties as assigned.

Required Knowledge, Skills, Abilities

• Proficiency in Microsoft Office Suite
• Ability to learn and be proficient with operations system.
• Proficiency in using computer software
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Familiarity of Fair Housing laws in assigned state and county
• Excellent customer service and interpersonal skills
• Self Motivated
• Comfortable being hands on and being on your feet

Physical Job Requirements

• Mobility to constantly alternate between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. 25% or more of the time will be spent walking around assigned properties daily.
• 401(k) with matching
• Health insurances
• Life insurance
• Holidays and Paid time off
• Commission and Bonus Pay

If you are organized, reliable, and have a will to succeed, we would love to meet you!

Equal Employment Opportunity (EEO) Statement

Horizon Land Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.