Onsite Community Finance & Operations Lead

Greystar Worldwide, LLC; Austin (TX); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Housing discount at Greystar-manageds

401(k) with company match

Sabbatical after 10 years

Job summary

Greystar Worldwide, LLC is seeking an Assistant Community Manager to support financial operations of an apartment community in Austin. You will handle rent collection, deposits, reconciliations, and financial reporting while ensuring lease terms are enforced and revenue is maximized.

You will use Yardi/OneSite/Entrata to manage transactions, review resident accounts, process invoices, and assist in day-to-day operations.

Qualifications

• Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred.
• 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent written and verbal communication skills.
• Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team.
• Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
• Incumbents must have valid driver’s license to drive a golf cart on property.
• Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents.
• Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.).

Responsibilities

• Completes daily transactions and tasks related to financial operation of the community, including rent collection, deposits, reconciliations, and financial reports.
• Operates property management software (Yardi/OneSite) and ensures data integrity.
• Reviews resident files and accounting records to determine unpaid or late fees, communicates with residents, and enforces lease to maximize revenue.
• Reviews and submits invoices from vendors/contractors for payment with proper approvals.
• Follows eviction procedures per company policy and legal requirements.
• Processes move-outs, applies deposits and fees, and completes disposition per procedures.
• Promotes resident satisfaction by addressing complaints and service requests promptly.
• Acts as on-site supervisor in absence of community manager, coordinating maintenance and daily operations.
• Assists in client/owner relations by providing updates and responding to requests.
• May assist leasing efforts by greeting prospects and processing applications and credit verification.

Skills

Written communication

Verbal communication

Detail oriented

Independent worker

Team collaboration

Customer service

Problem solving

Education

Bachelor’s degree in Business Management, Communications, or related field

Tools

Yardi

OneSite

Entrata

Job description

Greystar Worldwide, LLC is seeking an Assistant Community Manager to support financial operations of an apartment community in Austin. You will handle rent collection, deposits, reconciliations, and financial reporting while ensuring lease terms are enforced and revenue is maximized.

You will use Yardi/OneSite/Entrata to manage transactions, review resident accounts, process invoices, and assist in day-to-day operations.