Onsite Community Association Manager - HOA Operations Lead

Associa; Hoover (AL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Paid Holidays

Paid Time Off (Vacation, Sick,Personal

Job summary

Associa is seeking an On-Site Association Manager to oversee a Hoover, AL community as the managing agent. You will coordinate with the Board, manage vendor contracts, and ensure smooth daily operations for residents and staff.

The role requires strong budgeting, organizational, and communication skills, with a focus on maintaining covenant compliance, reporting, and collaboration with CMA staff and contractors. Onsite work and a background check are expected.

Qualifications

• College degree preferred, or relevant work experience required.
• Proficiency with Microsoft Office applications and Outlook email.
• Experience in association management preferred.

Responsibilities

• Produce monthly manager’s report and agenda for the Board meetings.
• Manage the monthly Action Item list.
• Handle all owner and resident requests for common element or association services.
• Inspect property for services needed. Prepare work lists and schedule repairs with contractor and/or maintenance staff.
• Maintain maintenance work order system and tracking.
• Inspect property for covenant/declaration violations. Prepare and send written notification of violations to homeowners.
• Evaluate work performed by contractors per specified agreements.
• Attend all board of directors’ meetings and hearings.
• Code and approve all bills.
• Manage the contractor and visitor check-in book and community room rental forms.
• Supervise or manage the amenities reservations and move in and outs from the building.
• Maintain on-site association administrative files.
• Coordinate mailings and notice distribution when needed.
• Be knowledgeable about governing documents and board policies and procedures.
• Perform other administrative and management duties as requested by managing agent and/or the board of directors.
• Communicate orally and in writing with owners, residents, volunteer leaders, and contractors.
• Maintain a positive, cordial, business-like relationship with owners, residents and contractors.
• Evaluate contractors work against agreed upon standards.
• Read and report on Association financials. This includes understanding various financial reports such as the balance sheet, income statement, budget and delinquency reports.
• Serve as liaison to the Board of Directors and the Community’s Attorney.
• Prepare the draft budget annually.
• Inspect property for maintenance and schedule repairs weekly.
• Work independently with little to no supervision when necessary.
• Work cooperatively and manage association staff members (concierge, tennis pro, maintenance personnel, etc.).

Skills

Budgeting process

Windows operating systems

Project management

Interpersonal communication

Organizational skills

Written communication

Verbal communication

Education

College degree preferred

Tools

Microsoft Office

Outlook

Job description

Associa is seeking an On-Site Association Manager to oversee a Hoover, AL community as the managing agent. You will coordinate with the Board, manage vendor contracts, and ensure smooth daily operations for residents and staff.

The role requires strong budgeting, organizational, and communication skills, with a focus on maintaining covenant compliance, reporting, and collaboration with CMA staff and contractors. Onsite work and a background check are expected.