CMA Onsite Assistant Community Manager

Cmacommunities; Hoover (AL); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life, Short Term Disability, and Long/

Paid Time Off

Paid Holidays

Benefits Plus

Job summary

CMA Communities in Hoover, AL is seeking an Onsite Assistant Community Manager to support the Community Manager and management agent. The role involves coordinating vendor activities, assisting with annual meetings, budgeting input, and enforcing community rules while maintaining resident communications.

You will handle schedules, respond to service requests, manage facilities like clubhouse, pool, tennis courts, and coordinate events.

Qualifications

• Strong interpersonal communication and organizational skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications and Outlook.
• Onsite work location in a typical office environment.

Responsibilities

• Maintain board and homeowner communications and enforce rules as directed by the Board and Covenants.
• Coordinate vendor activities and supervise contractors to ensure contract compliance.
• Attend monthly Board meetings and prepare agendas and action items.
• Coordinate events, clubhouse and facility rentals, and association activities.
• Assist in preparing annual budget input and contract pricing as needed.

Skills

Interpersonal communication

Organizational skills

Written & verbal communication

Windows operating systems

Microsoft Office / Outlook

Education

College degree preferred

Relevant work experience

Tools

Microsoft Office

Outlook

Windows OS

Job description

Position Purpose:The Onsite Assistant Community Manager reports to the Community Manager and management agent and receives all direction from the management agent. The On-Site Assistant Community Manager must respect the positions of the Board of Directors but should not receive direct work orders from board members unless receives prior authority from the management agent to do so.

Major Tasks, Responsibilities, and Key Accountabilities:

• Violation drives 2 days a week.
• The submission of ARC request to the architect and relay the decision to the homeowner.
• Send weekly Buzz information to the Association.
• Update the website and provide new Homeowner access.
• Coordinate Events throughout the community.
• Coordinate the Associations Clubhouse and Pavilion Rentals.

Additional Tasks include however not limited to:

• Assist the Homeowner Association in the competitive bidding process for property improvements, standard maintenance issues and contracts.
• Assist in the coordination of the Annual meeting and Election of Board Members.
• Provide input in selection of contractors and in developing contract specifications.
• Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications.
• Perform regular common area inspections to maintain knowledge or property.
• Receive service requests for repairs or maintenance of property; common grounds, monuments, signage, street lighting, paving, play parks, tennis courts, pool, Clubhouse, and any other amenities.
• Arrange for prompt response to emergency service requests.
• May also serve in receptionist and administrative assistant roles to handle incoming telephone calls, typing of reports, correspondence and to maintain records of the Association for files.
• Research and supply information to Board or Committees as needed for rules, violation reports and Declaration of Covenants.
• Coordinate legal issues with Association’s Attorney of Record.
• Assist Association Community Manager in preparation of the Annual Budget to include contract pricing, review insurance needs and costs, project operating costs per line item on budget and review for capital improvement expenditures for facility and equipment.
• Enforce Community Rules and Regulations as stipulated by Board and Covenants.
• Communicate Board or Committee decisions to residents living in Community.
• Partner with homeowner committees to implement approved decisions for activities of the Association, i.e., tennis, pool, finance, landscape, social, covenants and ACC.
• Assist Activities Director, Tennis Director, Pool Guards or Manager in the implementation of their duties, including drafting emails and/or newsletter articles to residents.
• Work with Developer/Board to create viable Association and transition it to homeowners.
• Attend monthly Board meetings, prepare Agenda, follow up and implement Board action items.
• Attend, when necessary, Committee meetings or Association functions.
• Coordinate local County and Association functions or inspections or repairs of facilities as needed.
• Serve as liaison between the Board, homeowners, and vendors.

Compensation: $45,000 to $50,000 Annually - depending on experience

Schedule: Monday through Friday and may include some nights and weekends 9 AM to 5 PM;After a satisfactory 90-day evaluation hybrid/remote work may be possible depending on thediscretionof your supervisor and/or needs of the department.

• Medical, Dental and Vision Insurance
• Life, Short Term Disability, and Long Term Disability
• Paid Time Off
• Paid Holidays
• Benefits Plus

Work Location: Onsite - Hoover, AL

Requirements

Position Qualifications:

• Working knowledge of the budgeting process
• Working knowledge of Windows operating systems
• Strong interpersonal communication and organizational skills
• Excellent written and verbal communication skills

Education Requirements:

• College degree preferred, or relevant work experience required.
• Proficiency with Microsoft Office applications and Outlook email.
• Onsite work location in a typical office environment.
• Physical demands may involve processing, lifting & moving incoming & outgoing boxes (25 to 30 pounds).
• Lengthy periods of sitting, standing, bending, and stooping are required.

Dress Attire: Business Casual per CMA Dress Code

Disclaimer
This job description is intended to describe the general nature and level of work performed by a team member in this role. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, assign, or reassign duties and responsibilities as business needs evolve. This job description is not intended to create, nor should it be construed as, a contract of employment, either express or implied. Employment with CMA is at will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without notice or cause, subject to applicable law. The company reserves the right to modify, interpret, or apply this job description in any way the company desires, and it may be revised at any time as business needs require.

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