Onsite Collections Specialist – Houston (Paid Training)

TSI - Transworld Systems Inc.; Houston (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunities

Bonus potential

Benefits package

Job summary

TSI - Transworld Systems Inc. in Houston is seeking an Onsite Collections Representative. The role involves outbound and inbound calls to collect past-due accounts and secure payments, in a dynamic contact center environment.

Candidates should have a high school diploma and at least five years of call center experience; FDCPA knowledge is preferred. Excellent phone etiquette, negotiating skills, confidentiality, and strong customer service are essential.

Qualifications

• High School diploma or equivalent.
• 5 years previous call center experience.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Outbound calling as well as accepting incoming calls regarding past due accounts.
• Securing payments on accounts that are past due.

Skills

Call center experience

Professional phone etiquette

Negotiation skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

TSI - Transworld Systems Inc. in Houston is seeking an Onsite Collections Representative. The role involves outbound and inbound calls to collect past-due accounts and secure payments, in a dynamic contact center environment.

Candidates should have a high school diploma and at least five years of call center experience; FDCPA knowledge is preferred. Excellent phone etiquette, negotiating skills, confidentiality, and strong customer service are essential.