Onsite Collections Team Lead

Transworld Systems Inc.; Houston, Northern (TX, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid training

Team-oriented environment

Growth opportunity

Comprehensive benefits: medical,Dental

Job summary

Transworld Systems, Inc. is seeking a team supervisor for its Houston, TX location. The role focuses on driving performance, ensuring compliance with policies, and meeting revenue goals in a fast-paced environment.

The position includes paid training, a team-oriented culture, and a comprehensive benefits package. Prospective employees will complete an AI-powered Harver assessment as part of the screening process.

Qualifications

• High School Diploma or GED required.
• 2 years of collections experience required.
• 4 years of collections experience preferred.
• Experience supervising staff is a plus.

Responsibilities

• Communicate expectations, consequences, and policies clearly.
• Motivate the team to meet quality standards and goals.
• Monitor floor activity and assist employees with calls.
• Provide feedback on files, performance, and improvements.

Skills

Collections experience

Supervising staff

Communication

Education

High School Diploma

Associates Degree or relevant work experience

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Transworld Systems, Inc. is seeking a team supervisor for its Houston, TX location. The role focuses on driving performance, ensuring compliance with policies, and meeting revenue goals in a fast-paced environment.

The position includes paid training, a team-oriented culture, and a comprehensive benefits package. Prospective employees will complete an AI-powered Harver assessment as part of the screening process.