Onsite Collections Pro - Paid Training & Benefits

Transworld Systems Inc.; Phoenix (AZ); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunities

Bonus potential

Benefits package

Job summary

Transworld Systems Inc. in Phoenix is seeking an Onsite Collections Representative to contact consumers and secure past-due payments. This onsite role includes two weeks of training and nest matching, with a 8A-5P schedule during nesting and 8A-5P four days and 10A-7P one day after nesting.

Requirements include a high school diploma, internet access, and strong customer service and negotiation skills. This is a full-time onsite position located in Phoenix, AZ.

Qualifications

• High School diploma or equivalent.
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Avoid excessive travel; remote not required.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure work complies with company policies and applicable laws.

Skills

Customer service

Negotiation

Problem solving

Multitasking

Telephone etiquette

FDCPA knowledge

Confidentiality

Education

High School diploma or equivalent

Tools

Internet access

Job description

Transworld Systems Inc. in Phoenix is seeking an Onsite Collections Representative to contact consumers and secure past-due payments. This onsite role includes two weeks of training and nest matching, with a 8A-5P schedule during nesting and 8A-5P four days and 10A-7P one day after nesting.

Requirements include a high school diploma, internet access, and strong customer service and negotiation skills. This is a full-time onsite position located in Phoenix, AZ.