Onsite Collections Representative - Phoenix, AZ

TSI - Transworld Systems Inc.; Phoenix (AZ); Vor Ort; USD 25.000 - 32.000; Vollzeit

Benefits dieser Stelle

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits: medical,Dental

Vision, 401k with employer matching, 0

Zusammenfassung

TSI - Transworld Systems Inc. in Phoenix is hosting open interviews for an Onsite Collections Representative. The role offers $18–$23/hour based on experience, with training and nesting periods to acclimate to our processes and compliance standards.

After training, the production schedule is 8am-5pm, four days per week plus one 10am-7pm day. We offer a comprehensive benefits package, 401k matching, paid time off, and holidays to support your growth.

Qualifikationen

• High School diploma or equivalent.
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.

Aufgaben

• Call consumers to secure payments on past due student loan accounts. Each call is unique...you'll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Kenntnisse

Phone etiquette

Negotiation

Customer service

Multitasking

Problem solving

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Location

2101 W. Peoria Ave Suite 150 Phoenix, AZ 85029

Work Location: This is an onsite position at our Phoenix office.

Overview

Join us for Open Interviews!

Date

October 20, 2026

Time

10:00 AM - 2:00 PM

Compensation

$18-$23/hour based on experience

Training Schedule

2 Weeks Training/4 Weeks Nesting Monday-Friday 8A-5P

Production Schedule

After training and nesting - the production schedule is 8am-5pm 4 days a week and 10am-7pm 1 day a week

Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

• Call consumers to secure payments on past due student loan accounts. Each call is unique...you'll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Qualifications

• High School diploma or equivalent
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
• Ability to exchange accurate information effectively over the phone.

Work Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.