Onsite Clinical Implementation Lead (50%+ Travel)

Stepful; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Meaningful Equity

Health Insurance

401(k)

FSA/HSA & commuter benefits

Learning stipend

Open vacation policy

15 vacation days

Job summary

Stepful is seeking a Clinical Implementation Manager to scale onsite clinical operations for Surgical Technology and Sterile Processing programs. You will be the on-the-ground contact for client coordinators, preceptors, and students, handling site activation, clinical coordination, student support, and day-to-day client communication.

Role requires regular travel to clinical sites (50%+). You will build relationships with site stakeholders and shape a brand-new function from an unfinished

Qualifications

• Active NBSTSA CST or NCCT TS-C certification.
• Nurse/OR professional with operating room experience.
• Associate's or nursing degree with first‑assist experience.

Responsibilities

• Onsite travel & site activation: lead pre-launch prep and coordinate with site leadership.
• Student support: build relationships and assist with remediation as needed.
• Clinical coordination: onboard preceptors, ensure evaluations, and maintain regular on-site check-ins.
• Client communication: present to clinical coordinators and hospital staff, de-escalate issues as needed.

Skills

Clinical fluency

Stakeholder communication

Process management

Willingness to travel

Autonomy

Education

NBSTSA CST certification

NCCT TS-C certification

Associate's or Nursing degree with first‑assist

Job description

Stepful is seeking a Clinical Implementation Manager to scale onsite clinical operations for Surgical Technology and Sterile Processing programs. You will be the on-the-ground contact for client coordinators, preceptors, and students, handling site activation, clinical coordination, student support, and day-to-day client communication.

Role requires regular travel to clinical sites (50%+). You will build relationships with site stakeholders and shape a brand-new function from an unfinished