Onsite Clinic Operations Supervisor - Behavioral Health

Sagent Behavioral Health; Big Lake (MN); On-site; USD 45,000 - 53,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k and Life Insurance

Paid Holidays and PTO

Job summary

Sagent Behavioral Health is seeking an Administrative Site Manager to lead administrative operations at the Big Lake clinic. You will supervise administrative staff, manage phones, patient check-ins, scheduling, and ensure adherence to policies and HIPAA regulations.

The role partners with the Clinical Site Director to maintain smooth clinic operations, support referral sources, and uphold our HOPE values while providing a stable, respectful work environment with competitive benefits.

Qualifications

• Highschool diploma or equivalent required; Bachelor’s degree preferred.
• 2 years supervisory experience preferred but not required.
• HIPAA compliance awareness and confidentiality required by state/federal regulations.

Responsibilities

• Supervise administrative staff; identify training needs; conduct performance reviews.
• Manage staff schedules, timecards, and leave requests to ensure coverage.
• Oversee onboarding of new administrative staff via interviews and orientation.
• Handle front office duties: patient check-ins, phone coverage, and shift coverage.
• Address patient inquiries with empathy and professionalism; ensure quality patient care.
• Coordinate orientation for clinical staff and participate in interviews as needed.
• Collaborate with Clinic Site Director and Operations on staff performance.

Skills

Supervisory experience

Customer service

Communication skills

Education

Highschool diploma or equivalent

Bachelor’s degree preferred

Job description

Sagent Behavioral Health is seeking an Administrative Site Manager to lead administrative operations at the Big Lake clinic. You will supervise administrative staff, manage phones, patient check-ins, scheduling, and ensure adherence to policies and HIPAA regulations.

The role partners with the Clinical Site Director to maintain smooth clinic operations, support referral sources, and uphold our HOPE values while providing a stable, respectful work environment with competitive benefits.