Behavioral Health Operations Manager (Site Lead)

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 133,000 - 163,000; Full time

Job summary

Hackensack Meridian Health is seeking a Manager, Clinical Operations for Behavioral Health Services to lead the campus-based behavioral health programs in partnership with Medical Director(s). This role oversees contract compliance, budgeting, policy development, quality and safety standards, and team supervision to ensure patient care excellence.

You will collaborate with senior management, participate in accreditation activities, and support strategic planning, workforce development, and

Qualifications

• Master's degree in family therapy, psychology, counseling, social work or other related field.
• Three years' experience in the provision of mental health services.
• Two years experience in administrative, management or leadership role.

Responsibilities

• Supports Clinical Program Managers in ensuring all rules and regulations, including NJ DMHAS/DCF regulations regarding outpatient mental health service and The Joint Commission regulations for Behavioral Health Services.
• Responsible for all state contracting requirements. Serves as contact/liaison for all sub-contractors involved with the grant programs.
• Collaborates with HMH legal and finance departments to ensure all contract documents, budgets and expense reports are completed and submitted per deadlines.
• Reviews and develops program policies and procedures. Develops and standardizes policies as appropriate.
• Maintains current knowledge of state/government regulatory standards and requirements. Maintains knowledge of standards in guiding all aspects of patient care.
• Partners with the Medical Director(s) to ensure quality and safety standards are met at all times.
• Provides solution focused response to programmatic and team member concerns.
• Coordinates program development aspect of the strategic planning process in conjunction w/senior management team. Seeks opportunities for strategic growth.
• Participates in and promotes performance improvement activities. Involved in accreditation and licensing prep in conjunction with the clinical program managers and senior management team.
• Participates in academic training programs as needed.
• Responsible in the recruitment, development and supervision of team members. Creates and sustains an environment that fosters team member engagement. Establishes clear objectives tied to department and/or organizational strategic goals.
• Tracks, analyzes, and reports on relevant data and metrics as needed and/or requested.

Skills

Leadership

Regulatory knowledge

Education

Master's degree in family therapy, psychology, counseling, social work or related field

Licensure: LCSW, LPC, PhD, PsyD or equivalent

Job description

Hackensack Meridian Health is seeking a Manager, Clinical Operations for Behavioral Health Services to lead the campus-based behavioral health programs in partnership with Medical Director(s). This role oversees contract compliance, budgeting, policy development, quality and safety standards, and team supervision to ensure patient care excellence.

You will collaborate with senior management, participate in accreditation activities, and support strategic planning, workforce development, and