Onsite Clinic & Admin Support Specialist

Mass General Brigham; Wellesley (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mass General Brigham's Newton-Wellesley Hospital in Wellesley, MA is hiring a Clinic/Practice Assistant to support our internal medicine/adult primary care practice on-site. This full-time, 40-hour role runs Monday through Friday, 9:00am–5:30pm, with duties spanning front-desk tasks, appointment coordination, and basic clerical/administrative support to ensure smooth patient flow.

Experience is not strictly required in healthcare; strong customer service and the ability to multi-task are

Qualifications

• High school graduate or equivalent.
• 2–3 years of office experience.
• Strong customer service skills with ability to multi-task and prioritize in a high-volume outpatient setting.
• Willing to train on the job.
• No healthcare experience? No problem! We are willing to train on the job.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May monitor patients in waiting room and respond to any needs for information.
• Assists in patient flow processes.

Skills

Customer service

Multi-tasking

Prioritization

Education

High School Diploma or Equivalent

Job description

Mass General Brigham's Newton-Wellesley Hospital in Wellesley, MA is hiring a Clinic/Practice Assistant to support our internal medicine/adult primary care practice on-site. This full-time, 40-hour role runs Monday through Friday, 9:00am–5:30pm, with duties spanning front-desk tasks, appointment coordination, and basic clerical/administrative support to ensure smooth patient flow.

Experience is not strictly required in healthcare; strong customer service and the ability to multi-task are