Onsite Client Success & Growth Manager

The Adecco Group; Village of Manorhaven (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

PTO and holidays

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and escalation point for our programs. You will guide strategic, long‑term evolution, manage daily recruitment activities, and ensure KPI/SLA targets are met while fostering a collaborative partnership.

Responsibilities include growing accounts, retaining clients, presenting quarterly reviews, and positioning teams for ongoing success.

Qualifications

• High school diploma or equivalent with 5+ years in a relevant role.
• Managerial or supervisory experience in a service provider setting.
• Proven record of customer satisfaction and expanded responsibilities.
• Strong written and verbal communication skills.
• Knowledge of current recruiting practices and compliance.

Responsibilities

• Grow and retain accounts by building strong client relationships.
• Price and sell services including conversions, temporary and perm placements.
• Lead recruitment teams in a fast-paced environment with KPI monitoring.
• Prepare monthly/quarterly business reviews and report trends.
• Ensure client requirements and SLAs are met and exceeded.

Skills

Client relationships

Recruitment team management

KPIs & SLAs

MS Office

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and escalation point for our programs. You will guide strategic, long‑term evolution, manage daily recruitment activities, and ensure KPI/SLA targets are met while fostering a collaborative partnership.

Responsibilities include growing accounts, retaining clients, presenting quarterly reviews, and positioning teams for ongoing success.