Onsite Client Services Specialist

AppleOne Employment Services; Rancho Cordova (CA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Major medical

Dental

Vision

401k

Sick pay

Zusammenfassung

AppleOne Employment Services is seeking a Customer Service Specialist for an onsite role in a fast-paced call center environment. The ideal candidate has at least 3 years of call center experience, intermediate Excel skills, and can type 45+ WPM while handling multiple screens and collaborating with a team.

Responsibilities include answering calls, answering questions, scheduling/rescheduling service, and maintaining detailed and accurate client data.

Qualifikationen

• Minimum 3 years in a call center.
• Intermediate Excel skills.
• Typing speed 45+ WPM.
• Able to use multiple screens and work as part of a team.

Aufgaben

• Answer incoming calls and provide information to customers.
• Schedule and reschedule service appointments.
• Maintain accurate customer data and records.
• Foster positive customer relations and professional communication.

Kenntnisse

Call Center Experience

Data Entry

Typing 45+ WPM

Excel Skills

Multi-Screen Workspace

Team Player

Tools

Excel

Jobbeschreibung

AppleOne Employment Services is seeking a Customer Service Specialist for an onsite role in a fast-paced call center environment. The ideal candidate has at least 3 years of call center experience, intermediate Excel skills, and can type 45+ WPM while handling multiple screens and collaborating with a team.

Responsibilities include answering calls, answering questions, scheduling/rescheduling service, and maintaining detailed and accurate client data.