Onsite Client Services Associate I

Canon Virginia, Inc; Chicago (IL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. in Chicago, IL is seeking a full-time on-site Mail/Courier Services associate. The role focuses on prompt receiving, sorting, delivery, and tracking of courier items and mail while maintaining high service levels.

You will lift up to 50 lbs, drive between client locations if needed, and work OT as required. The anticipated hourly rate is $17.20–$23.37; HS diploma or equivalent is required.

Qualifications

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Basic computer skills/technical knowledge.
• Ability to multitask and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Ability to work with minimal supervision.
• Ability to work OT as needed.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
• Ability to lift up to 50lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
• In accordance with applicable law, we are providing the anticipated rate for this role:$17.20 - $23.37 hourly.

Responsibilities

• Inform supervisor of potential problems or customer concerns.
• Review and respond promptly to management and client requests via emails, phone calls, text messages and verbal.
• Provide prompt and accurate handling of Mail/Courier Services processes.
• Track courier and accountable items (FedEx, UPS, Certified Mail, etc).
• Record and track customer inquiries and fulfillment of requests.
• Contribute to cross-functional trainings to ensure coverage when short-staffed.

Skills

Basic computer skills

Customer service

Communication

Multitasking

Prioritization

Minimal supervision

OT as needed

Driving

Physical stamina

Education

HS Diploma/GED

Job description

Canon U.S.A., Inc. in Chicago, IL is seeking a full-time on-site Mail/Courier Services associate. The role focuses on prompt receiving, sorting, delivery, and tracking of courier items and mail while maintaining high service levels.

You will lift up to 50 lbs, drive between client locations if needed, and work OT as required. The anticipated hourly rate is $17.20–$23.37; HS diploma or equivalent is required.