Onsite Client Liaison II: Specimen Processing

ARUP Laboratories; Evansville (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

ARUP Laboratories seeks an onsite Client Site Liaison II at Deaconess Hospital in Indiana to manage specimen processing, labeling and transport in compliance with DOT/IATA rules.

The role acts as a liaison between the client and ARUP’s teams, resolving issues, sharing test information and coordinating shipments while maintaining accurate records and documentation. This is an in-person, site-based position supporting patient-centered laboratory services.

Qualifications

• Certification of Completion for Handling, Packing and Shipping Infectious Substances required.
• Familiarity with DOT and IATA guidelines.
• Knowledge of CAP/NY regulatory requirements where applicable.
• Strong record-keeping and documentation skills.

Responsibilities

• Pour off, label and process ARUP specimens per ARUP test directory.
• Prepare specimens for transport per DOT and IATA guidelines.
• Maintain current Certification of Completion for Handling, Packing and Shipping Infectious Substances.
• Be familiar with packing and transport of Category A and B.
• Resolve issues related to test or specimen submissions before shipping.
• Receive and initiate calls between client site and ARUP.
• Provide information for clients about specimen requirements, fees, turnaround times.
• Distribute technical information, hotlines, test bulletins and updates to clients.
• Keep the client current on value-added services (ATOP, Connect, Consult).
• Research pending test lists for ARUP specimens.
• Read, understand and comply with SOPs.
• Order and maintain supplies for ARUP testing; keep inventories.
• Locate ARUP documentation for Public Health reporting.
• Be familiar with CAP, NY and other regulatory agency requirements.
• Maintain contact with local/regional couriers for shipment schedules.
• Maintain required records and documentation.
• Be competent with Clients LIS, ARUP Connect.
• Other duties as assigned.

Tools

LIS

ARUP Connect

Job description

ARUP Laboratories seeks an onsite Client Site Liaison II at Deaconess Hospital in Indiana to manage specimen processing, labeling and transport in compliance with DOT/IATA rules.

The role acts as a liaison between the client and ARUP’s teams, resolving issues, sharing test information and coordinating shipments while maintaining accurate records and documentation. This is an in-person, site-based position supporting patient-centered laboratory services.