Lab Specimen Liaison Technician

ARUP Laboratories, Inc; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

ARUP Laboratories, Inc. seeks a Client Liaison I to work at Deaconess Hospital in Evansville, IN. You will act as a liaison between the client site and ARUP divisions, handling specimen processing and client communications.

Responsibilities include processing and labeling specimens, preparing shipments per DOT/IATA guidelines, and resolving client questions. Requires high school diploma and 30 wpm typing; shift is 2pm–10:30pm with 40 hrs/week.

Qualifications

• High school diploma required.
• Typing speed of at least 30 wpm.
• Ability to obtain and hold Certification of Completion for Handling, Packing and Shipping Infectious Substances within 6 months.
• Experience in specimen processing, phlebotomy or a clinical lab setting preferred.

Responsibilities

• Process ARUP specimens and label per procedures.
• Prepare specimens for transport following DOT/IATA guidelines.
• Resolve client submissions issues and relay information to clients.
• Maintain client communication and provide information on specimen requirements, fees, turnaround times and referrals.
• Coordinate with couriers to ensure shipment schedules are met and maintain records.

Skills

Typing 30 wpm

Communication

Customer service

Education

High School Diploma or Equivalent

Certification: Handling Infectious Substances (within 6 months)

Tools

ARUP Connect

Expert Specimen Processing (ESP)

Lablink

MasterControl

Pathlore

IMS

QARS

CRM

Job description

ARUP Laboratories, Inc. seeks a Client Liaison I to work at Deaconess Hospital in Evansville, IN. You will act as a liaison between the client site and ARUP divisions, handling specimen processing and client communications.

Responsibilities include processing and labeling specimens, preparing shipments per DOT/IATA guidelines, and resolving client questions. Requires high school diploma and 30 wpm typing; shift is 2pm–10:30pm with 40 hrs/week.