Onsite Campus Welcome Specialist

Universal Technical Institute, Inc.; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health Insurance

Vision and Dental Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. in Memphis seeks a Campus Receptionist to be the first contact for visitors and callers, guiding inquiries and providing information on campus services, programs, and events.

The role emphasizes front desk operations, administrative support, and friendly communication to support daily campus functions. The position requires strong customer service, organization, and teamwork with faculty and staff, reporting to the Campus President.

Qualifications

• HS Diploma or GED is strongly preferred.
• Receptionist experience is preferred.
• Minimum of 2 years experience in customer service or administrative support (preferred).

Responsibilities

• Greet visitors and answer inquiries at the front desk.
• Answer and direct phone calls, taking messages as needed.
• Manage visitor logs, sign-in sheets, and access badges.
• Provide information about campus facilities, policies, and procedures.
• Assist with scheduling appointments and room bookings.
• Support event logistics and communications as needed.
• Maintain a clean and organized reception area.
• Coordinate with maintenance and security as required.

Skills

Multiline phone systems

Interpersonal communication

Verbal communication

Written communication

Customer service

Administrative support

Data entry

Education

HS Diploma or GED

Tools

Microsoft Office Suite

Job description

Universal Technical Institute, Inc. in Memphis seeks a Campus Receptionist to be the first contact for visitors and callers, guiding inquiries and providing information on campus services, programs, and events.

The role emphasizes front desk operations, administrative support, and friendly communication to support daily campus functions. The position requires strong customer service, organization, and teamwork with faculty and staff, reporting to the Campus President.