Onsite Call Center Associate – Day Shift

Amada America, Inc.; High Point (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Amada America, Inc. is seeking a Call Center Attendant in High Point, NC to handle incoming service calls entering the correct department. This onsite role requires data entry into Syteline, strong communication, and the ability to prioritize tasks.

This position runs Monday through Friday, 8:00 AM to 5:00 PM, with a starting pay of $20.00 per hour through the agency, and offers opportunities to support multiple service teams while maintaining high accuracy and professional conduct.

Qualifications

• Able to collect, arrange, and analyze data.
• Able to prioritize job duties.
• Problem solving expertise is a must.

Responsibilities

• Answer incoming phones and route to the correct department.
• Create incidents in Syteline and route to appropriate department.
• Support other duties related to the department as assigned.

Skills

Microsoft Office

Google Docs

Written communication

Oral communication

Data analysis

Tools

Internet basics

Job description

Amada America, Inc. is seeking a Call Center Attendant in High Point, NC to handle incoming service calls entering the correct department. This onsite role requires data entry into Syteline, strong communication, and the ability to prioritize tasks.

This position runs Monday through Friday, 8:00 AM to 5:00 PM, with a starting pay of $20.00 per hour through the agency, and offers opportunities to support multiple service teams while maintaining high accuracy and professional conduct.