Onsite Branch Administrator - Customer Experience & Ops

Leavitt Industrial Group; Odessa (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, vision, dental benefits

Life Insurance and disability coverage

Employee assistance programs

401K matching

Professional development opportunities

Job summary

Lonestar Forklift in Odessa, Texas is seeking a Branch Administrator to greet customers, answer calls, and direct visitors both in person and by phone. The role requires bilingual English/Spanish communication and strong MS Office skills.

You will support service dispatchers, manage shipments and supplies, and help with invoices and branch paperwork. This onsite position offers growth in a collaborative, customer-focused environment.

Qualifications

• Previous reception or customer service experience.
• English and Spanish language proficiency required.
• Excellent verbal and written communication skills.
• Strong computer skills and proficiency with MS Office Suite (Word, Excel, Outlook).
• Excellent organizational skills, planning skills, and multitasking ability.

Responsibilities

• Manage branch reception duties, including answering calls and directing visitors.
• Coordinate shipments and interoffice mail.
• Order and maintain office supplies and marketing items.
• Track invoices and follow up with vendors on outstanding payments.
• Assist Service Dispatchers with coordinating service jobs for Technicians.
• Enter safety data and maintain safety records.

Skills

Reception experience

Bilingual English/Spanish

Communication skills

Organization

Team player

Tools

MS Office Suite

Job description

Lonestar Forklift in Odessa, Texas is seeking a Branch Administrator to greet customers, answer calls, and direct visitors both in person and by phone. The role requires bilingual English/Spanish communication and strong MS Office skills.

You will support service dispatchers, manage shipments and supplies, and help with invoices and branch paperwork. This onsite position offers growth in a collaborative, customer-focused environment.