Branch Administrator: Customer-Focused Office Coordinator

Ift; Parks-Penn Oil Field (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, vision, and dental benefits

Life Insurance

Short/Long Disability – employer paid

Employee assistance program

401K matching

Job summary

Lonestar Forklift, Odessa, Texas, is seeking a Branch Administrator for an onsite role. You will greet customers, manage calls, coordinate shipments, and support multiple departments, including Sales, Rentals, Parts, and Service.

The position requires strong communication, bilingual English/Spanish abilities, and solid MS Office skills. You will also handle invoices, expenses, and petty cash while ensuring smooth front-d desk operations.

Qualifications

• Previous reception or customer service experience.
• English and Spanish language proficiency required.
• Excellent verbal and written communication skills.
• Strong computer skills and proficiency with MS Office Suite (Word, Excel, Outlook).
• Excellent organizational skills, planning skills, and multitasking ability.
• Strong interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all job levels.
• Confident self-starter and team player.

Responsibilities

• Managing branch reception duties, including answering phone calls, collecting information, and directing walk-in visitors.
• Coordinating shipments and interoffice mail.
• Ordering and maintaining office supplies and marketing items.
• Tracking invoices and following up with vendors on outstanding payments.
• Assisting Service Dispatchers with the coordination of service jobs for Technicians.
• Entering safety data into the filing system and accurately maintaining safety records.
• Completing expense reports and providing administrative support to various departments including Sales, Rentals, Parts, and Service.
• Managing and reconciling branch petty cash.

Skills

Reception experience

English proficiency

Spanish proficiency

Verbal and written communication

Organizational skills

Interpersonal skills

Self-starter and team player

Tools

MS Office Suite

Job description

Lonestar Forklift, Odessa, Texas, is seeking a Branch Administrator for an onsite role. You will greet customers, manage calls, coordinate shipments, and support multiple departments, including Sales, Rentals, Parts, and Service.

The position requires strong communication, bilingual English/Spanish abilities, and solid MS Office skills. You will also handle invoices, expenses, and petty cash while ensuring smooth front-d desk operations.