Branch Administrator

Lonestar Forklift, Inc.; Odessa (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, vision, and  d…

Life Insurance, Short Term Disability,

Job summary

Lonestar Forklift in Odessa, Texas, is seeking a Branch Administrator to warmly welcome customers, direct visitors, answer calls, and support branch operations in a fast-paced, customer‑focused environment.

The role requires bilingual English/Spanish communication, strong MS Office skills, excellent written and verbal communication, and solid organizational abilities to collaborate with Sales, Rentals, Parts, and Service teams on a daily basis.

Qualifications

• Previous reception or customer service experience.
• English and Spanish language proficiency required.
• Excellent verbal and written communication skills.
• Strong computer skills and proficiency with MS Office Suite (Word, Excel, Outlook).
• Excellent organizational skills, planning skills, and multitasking ability.
• Strong interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all job levels.
• Confident self-starter and team player.

Responsibilities

• Greeting and directing customers and visitors in a professional and friendly manner, both in person and over the phone.
• Coordinate shipments and interoffice mail.
• Order and maintain office supplies and marketing items.
• Track invoices and follow up with vendors on outstanding payments.
• Assist Service Dispatchers with coordination of service jobs for Technicians.
• Enter safety data into the filing system and maintain safety records.
• Complete expense reports and provide administrative support to Sales, Rentals, Parts, and Service teams.
• Manage and reconcile branch petty cash.

Skills

Reception

Bilingual EN/ES

Verbal & written communication

MS Office

Organizational skills

Interpersonal skills

Self-starter

Team player

Tools

MS Office Suite

Job description

Lonestar Forklift is a customer-focused material handling equipment dealership with over 30 years of proven success and numerous branch locations across Texas. Lonestar Forklift offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our customers, providing comprehensive and tailored solutions for unique business needs.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work. Lonestar Forklift is an integral entity of Leavitt Industrial Group.

The Opportunity

Lonestar Forklift is looking for a customer-oriented Branch Administrator to join our team in Odessa, Texas. As the Branch Administrator, you will be responsible for greeting and directing customers and visitors in a professional and friendly manner, both in person and over the phone.

Essential Duties & Responsibilities

• Managing branch reception duties, including answering phone calls, collecting information, and directing walk-in visitors
• Coordinating shipments and interoffice mail
• Ordering and maintaining office supplies and marketing items
• Tracking invoices and following up with vendors on outstanding payments
• Assisting Service Dispatchers with the coordination of service jobs for Technicians
• Entering safety data into the filing system and accurately maintaining safety records
• Completing expense reports and providing administrative support to various departments including Sales, Rentals, Parts, and Service
• Managing and reconciling branch petty cash

Required Skills & Qualifications

• Previous reception or customer service experience
• English and Spanish language proficiency required
• Excellent verbal and written communication skills
• Strong computer skills and proficiency with MS Office Suite (Word, Excel, Outlook)
• Excellent organizational skills, planning skills, and multitasking ability
• Strong interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all job levels
• Confident self-starter and team player

Benefits & Perks

• Comprehensive medical, vision, and dental benefits for you and your dependents
• Life Insurance, Short Term Disability, and Long Term Disability – 100% employer paid
• Employee assistance programs
• 401K matching
• Ongoing professional development opportunities

This is an onsite role based in Odessa, Texas.

Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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