Branch Administrator

Leavitt Industrial Group; Odessa (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, vision, dental benefits

Life Insurance and disability coverage

Employee assistance programs

401K matching

Professional development opportunities

Job summary

Lonestar Forklift in Odessa, Texas is seeking a Branch Administrator to greet customers, answer calls, and direct visitors both in person and by phone. The role requires bilingual English/Spanish communication and strong MS Office skills.

You will support service dispatchers, manage shipments and supplies, and help with invoices and branch paperwork. This onsite position offers growth in a collaborative, customer-focused environment.

Qualifications

• Previous reception or customer service experience.
• English and Spanish language proficiency required.
• Excellent verbal and written communication skills.
• Strong computer skills and proficiency with MS Office Suite (Word, Excel, Outlook).
• Excellent organizational skills, planning skills, and multitasking ability.

Responsibilities

• Manage branch reception duties, including answering calls and directing visitors.
• Coordinate shipments and interoffice mail.
• Order and maintain office supplies and marketing items.
• Track invoices and follow up with vendors on outstanding payments.
• Assist Service Dispatchers with coordinating service jobs for Technicians.
• Enter safety data and maintain safety records.

Skills

Reception experience

Bilingual English/Spanish

Communication skills

Organization

Team player

Tools

MS Office Suite

Job description

Lonestar Forklift is a customer-focused material handling equipment dealership with over 30 years of proven success and numerous branch locations across Texas. Lonestar Forklift offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our customers, providing comprehensive and tailored solutions for unique business needs.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work. Lonestar Forklift is an integral entity of Leavitt Industrial Group.

Opportunity

Lonestar Forklift is looking for a customer-oriented Branch Administrator to join our team in Odessa, Texas. As the Branch Administrator, you will be responsible for greeting and directing customers and visitors in a professional and friendly manner, both in person and over the phone.

Essential Duties & Responsibilities

As the Branch Administrator, your key responsibilities will include:

• Managing branch reception duties, including answering phone calls, collecting information, and directing walk-in visitors
• Coordinating shipments and interoffice mail
• Ordering and maintaining office supplies and marketing items
• Tracking invoices and following up with vendors on outstanding payments
• Assisting Service Dispatchers with the coordination of service jobs for Technicians
• Entering safety data into the filing system and accurately maintaining safety records
• Completing expense reports and providing administrative support to various departments including Sales, Rentals, Parts, and Service
• Managing and reconciling branch petty cash

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• Previous reception or customer service experience
• English and Spanish language proficiency required
• Excellent verbal and written communication skills
• Strong computer skills and proficiency with MS Office Suite (Word, Excel, Outlook)
• Excellent organizational skills, planning skills, and multitasking ability
• Strong interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all job levels
• Confident self-starter and team player

Benefits & Perks

Lonestar Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:

• Comprehensive medical, vision, and dental benefits for you and your dependents
• Life Insurance, Short Term Disability, and Long Term Disability – 100% employer paid
• Employee assistance programs
• 401K matching
• Ongoing professional development opportunities

This is an onsite role based in Odessa, Texas.

Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

#LonestarForklift