Onsite Bookkeeper Support Specialist

Alorica; Tucson (AZ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health, dental, vision with HSA

Paid time off

Flexible pay options: daily or weekly

401(k) retirement plan

Tuition reimbursement

Employee discounts

Employee assistance program

Job summary

Alorica is seeking an Accounting/Bookkeeper Support Representative in Tucson, AZ. This full-time role supports financial services, with a focus on accurate bookkeeping, record-keeping, and customer guidance.

The position involves processing inquiries, maintaining client records, and identifying opportunities to offer enhanced services. The role emphasizes problem-solving, clear communication, and attention to detail, with onboarding and ongoing support provided by Alorica.

Qualifications

• 6+ months of bookkeeping or accounting experience required.
• Preference for QuickBooks certification, but not required.
• Must be able to listen and communicate clearly.

Responsibilities

• Guide customers through questions about bookkeeping tasks and services.
• Record detailed call information for auditing and follow-up.
• Maintain and update customer records to ensure accuracy.
• Identify opportunities to introduce new services and add value.
• Provide recommendations to improve customer experience and outcomes.

Skills

Bookkeeping experience

Accounting experience

Customer service

QuickBooks (certification)

Education

High school diploma or GED

Job description

Alorica is seeking an Accounting/Bookkeeper Support Representative in Tucson, AZ. This full-time role supports financial services, with a focus on accurate bookkeeping, record-keeping, and customer guidance.

The position involves processing inquiries, maintaining client records, and identifying opportunities to offer enhanced services. The role emphasizes problem-solving, clear communication, and attention to detail, with onboarding and ongoing support provided by Alorica.