Onsite Social Media Content Moderator – Tucson Team

Alorica; Tucson (AZ); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid time off (PTO)

401K retirement plan

Paid training and tuition reimbursement

Employee discounts program

Job summary

Alorica is seeking a Social Media Content Moderator for their onsite location in Tucson, AZ. In this full-time position, you will help clients by effectively addressing their customers' concerns and resolving issues.

The ideal candidate should possess a high school diploma or GED, customer service experience, and strong navigation skills with Microsoft Office applications. Benefits include health coverage, paid time off, and more.

Qualifications

• Strong computer navigation skills and proficiency in Microsoft Office applications.
• Customer service experience is advantageous.
• Exceptional communication and listening skills.

Responsibilities

• Address customers' concerns and resolve issues.
• Apply policies and guidelines to content interpretation.
• Review content within turnaround time and quality standards.

Skills

Customer service experience

Strong computer navigational skills

Excellent oral and written communication skills

Education

High school diploma or GED

Tools

Microsoft Office applications

Job description

Alorica is seeking a Social Media Content Moderator for their onsite location in Tucson, AZ. In this full-time position, you will help clients by effectively addressing their customers' concerns and resolving issues.

The ideal candidate should possess a high school diploma or GED, customer service experience, and strong navigation skills with Microsoft Office applications. Benefits include health coverage, paid time off, and more.