Onsite Back Office Data Auditor

Transworld Systems Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Transworld Systems Inc. in Peachtree Corners, GA, is seeking a detail-oriented Customer Service Representative for a back-office position (no phone work).

The role focuses on auditing accounts, documenting findings, and updating records in required systems. Candidates should have a high school diploma, strong computer skills, and excellent written and verbal communication, with the ability to multitask and prioritize in a fast-paced environment.

Qualifications

• High School Diploma required.
• Ability to maintain the highest level of confidentiality.
• Proficient with Microsoft Office and strong written and oral communication.
• Ability to prioritize and organize work and multitask in a busy environment.

Responsibilities

• Agents are assigned a backlog of accounts to audit for accuracy.
• Agents must document findings and update records in required systems.
• Understand all programs, systems, and procedures necessary to perform job effectively.
• Follow up in a timely manner to ensure customer satisfaction.
• Comply with applicable Federal and Local laws and company policy.

Skills

Microsoft Office

Interpersonal communication

Written communication

Oral communication

Confidentiality

Prioritize & organize

Multitasking

Education

High School Diploma

Job description

Transworld Systems Inc. in Peachtree Corners, GA, is seeking a detail-oriented Customer Service Representative for a back-office position (no phone work).

The role focuses on auditing accounts, documenting findings, and updating records in required systems. Candidates should have a high school diploma, strong computer skills, and excellent written and verbal communication, with the ability to multitask and prioritize in a fast-paced environment.