Onsite AV Technician – Live Events & Hospitality

Encore Global; Nashville (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Encore Global in Nashville is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction. You will handle equipment setup, operation, and breakdown under supervision of the Operations Manager or Director.

The role emphasizes customer service, coordination with clients, and accurate documentation in Navigator; requires a high school diploma and relevant training within 60 days, with a preference for additional hospitality or AV

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in educational environment preferred.
• Valid driver’s license required for team members that may operate Company vehicles.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment for events.
• Exceed client expectations and maintain positive relationships with guests.
• Troubleshoot equipment and software issues in a timely, professional manner.
• Complete order entries in Navigator and interact with staff/vendors as needed.
• Assist with invoice finalization and equipment sheets for scheduled setups.

Skills

Customer service

Hospitality

Audio-visual experience

Education

High School Diploma

Associate degree preferred

Tools

Navigator

Job description

Encore Global in Nashville is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction. You will handle equipment setup, operation, and breakdown under supervision of the Operations Manager or Director.

The role emphasizes customer service, coordination with clients, and accurate documentation in Navigator; requires a high school diploma and relevant training within 60 days, with a preference for additional hospitality or AV