Onsite AV Engineer — World‑Class Tech Support

AVI-SPL, Inc.; New York (NY); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Medical, vision, and dental benefits

Paid holidays and personal days

Training and development opportunities

Job summary

AVI‑SPL, Inc. is seeking an Onsite Maintenance Technician to deliver world‑class customer service at client sites in New York. You will collaborate with customers, management, and Global Helpdesk to ensure AV systems operate reliably and events run smoothly.

Responsibilities include setting up spaces, performing preventative maintenance, troubleshooting, and training clients on AV technology. Travel to multiple sites is required, with a focus on safety and professional representation of AVI‑SPL.

Qualifications

• Strong communication with customers and team members.
• Experience with AV hardware, networking, and live events.
• Ability to work after hours and travel to sites as needed.

Responsibilities

• Set up and break down conference spaces to meet event needs.
• Perform preventative maintenance and test hardware components.
• Clean AV equipment and provide client training on AV tech.
• Document job sites and support various AV systems remotely when needed.
• Travel to customer sites for on-site support.

Skills

Onsite maintenance

AV systems

Troubleshooting

Customer service

Logitech

Extron NAV

Crestron systems

Networking

UC platforms

Video walls

Education

High School Diploma or equivalent

Tools

Logitech

Extron NAV

Crestron

Q-SYS

Dante

Job description

AVI‑SPL, Inc. is seeking an Onsite Maintenance Technician to deliver world‑class customer service at client sites in New York. You will collaborate with customers, management, and Global Helpdesk to ensure AV systems operate reliably and events run smoothly.

Responsibilities include setting up spaces, performing preventative maintenance, troubleshooting, and training clients on AV technology. Travel to multiple sites is required, with a focus on safety and professional representation of AVI‑SPL.