Traveling Onsite AV Technician – Event & Support Expert

AVI-SPL, Inc.; Eden Prairie (MN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Personal days

Training and development

Job summary

AVI-SPL is seeking an AV Onsite Support Technician to deliver on-premises support at customer sites. You will collaborate with customers, management, global helpdesk, and SIG teams to ensure a world-class customer service experience.

Responsibilities include setting up conference spaces, maintaining equipment, troubleshooting AV systems, and traveling as needed. Must hold a high school diploma and be flexible for after-hours work.

Qualifications

• Must communicate effectively with employees, customers and colleagues.
• Able to use hand and power tools safely and efficiently.
• Able to work independently and meet deadlines.
• Basic computer knowledge required.
• Knowledge of basic signal flow for audio, video and control systems.
• Valid driver’s license and clean motor vehicle record.
• High school diploma or equivalent.
• Must be flexible to work after hours and weekends.

Responsibilities

• Set up/breakdown of conference spaces to meet event needs.
• Perform preventative maintenance on customer spaces.
• Provide timely and quality field service support for networked devices.
• Collaborate with internal/external teams professionally.
• Adhere to local safety standards on site duties.
• Provide site documentation and end-user training as needed.
• Set up and troubleshoot audio/video/presentation systems.
• Travel to customer sites as required.

Skills

Communication

Tool handling

Independent work

Basic computer knowledge

Signal flow knowledge

Driver's license

High school diploma

After-hours flexibility

Ladder safety

Education

High School Diploma or equivalent

Electronics or related field (preferred)

Tools

Hand tools

Power tools

A/V equipment setup

Networked devices support

Job description

AVI-SPL is seeking an AV Onsite Support Technician to deliver on-premises support at customer sites. You will collaborate with customers, management, global helpdesk, and SIG teams to ensure a world-class customer service experience.

Responsibilities include setting up conference spaces, maintaining equipment, troubleshooting AV systems, and traveling as needed. Must hold a high school diploma and be flexible for after-hours work.