Onsite AV & End-User Tech Engineer — Contract

Pacer Group; Mountain View (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Pacer Group is seeking a Field Services Engineer for Mountain View, CA. This onsite, contract role focuses on high-touch AV and end-user computing support for executive meetings.

You will resolve hardware, software, and network issues across Mac and Windows environments while maintaining AV systems and conference-room reliability. Responsibilities include managing conference room AV equipment, deploying security tools, and ensuring SLAs are met.

Qualifications

• Must have 2+ years Mac Enterprise experience.
• Experience supporting Mac and Windows in a mixed enterprise environment.
• Strong AV support and configuration capabilities.

Responsibilities

• Deliver day-to-day onsite and remote end-user technical support for Windows and Mac hardware, software, peripherals, and incident tickets within SLAs.
• Manage setup, configuration, maintenance, and troubleshooting of conference room AV equipment and support executive-level meetings and events.
• Deploy and support client tools and security platforms across enterprise endpoints.
• Conduct daily AV device checks and manage stockroom inventory and audits.
• Provide hands-on support for local server, network, and conferencing teams and assist with AV installations.

Skills

Mac OS & Windows Support

AV System Configuration

VPN & Network Fundamentals

Tools

Neat Boards

Neat Pads

Neat Bars

Video Conferencing

Zscaler

GlobalProtect

TCP/IP

Routing

Job description

Pacer Group is seeking a Field Services Engineer for Mountain View, CA. This onsite, contract role focuses on high-touch AV and end-user computing support for executive meetings.

You will resolve hardware, software, and network issues across Mac and Windows environments while maintaining AV systems and conference-room reliability. Responsibilities include managing conference room AV equipment, deploying security tools, and ensuring SLAs are met.